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Auto Owners Review - 2015

Auto Owners Insurance, consisting of Auto-Owners Insurance Company, Home-Owners Insurance Company, Owners Insurance Company, Property-Owners Insurance Company, Southern-Owners Insurance Company, sells auto & home insurance through independent insurance agencies in 26 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah,Virginia, & Wisconsin. Auto Owners Insurance is the 17th largest auto insurer and the 12th largest home insurer in the USA. Not all drivers will qualify for Auto Owners auto insurance. Scroll down to see the full Auto-Owners auto & home insurance review.

Updated: 3/13/2015

Auto-Owners Auto Insurance Customer Service Satisfaction


Better Than Average



Auto-Owners Auto Insurance Claims Satisfaction


Better Than Average



Auto-Owners Auto Insurance Complaint Record


Better Than Average



Auto-Owners Home Insurance Customer Service Satisfaction


Better Than Average



Auto-Owners Home Insurance Claims Satisfaction


Worse Than Average


Auto-Owners Home Insurance Complaint Record


Worse Than Average


Auto-Owners Auto & Home Insurance Pricing

Auto Owners received the highest JD Power rating of 5 power circles (among the best) in the category of auto insurance pricing, for the state of Florida, and received the JD Power rating of 4 power circles (better than most) in the category of auto insurance pricing, in the states of Alabama, Arkansas, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Tennessee, & Wisconsin, for the 2013 JD Power auto insurance customer satisfaction study. For auto insurance shoppers nationwide, surveyed throughout the USA, in the 2013 JD Power auto insurance shopping study, Auto Owners was rated at 3 power circles (about average) for auto insurance pricing. Auto Owners received the JD Power rating of 4 power circles (better than most) in the category of home insurance pricing, for the 2013 JD Power home insurance customer satisfaction study. You can read my updated review of the latest JD Power ratings & customer complaint data for Auto-Owners auto & home insurance here.  
For you, Auto Owners may or may not have low or competitive auto & home insurance rates. This is true of all insurance companies. No single auto or home insurance company has competitive rates for everyone, with some companies charging a lot more than others. This is why many insurance companies can advertise about the big savings some people find with them. Don't depend on reviews or people's opinions about which companies have low rates. You need to shop to find the company with the best rates for you. You really can save a lot of money, by making sure you are not over-paying for your coverage, by shopping your auto & home insurance each year. But you have to shop with as many companies as you can, to find the insurance company with the best rates for you. You can use the ad below this paragraph, linking to leading insurance company websites, to get auto, homeowners, health, Medicare supplement, and life insurance quotes now.

Why should you value my reviews? I use my knowledge & experience, from my many years working at insurance companies & agencies, to analyze information from recent JD Power insurance studies, & customer complaint statistics gathered by state agencies, to rate insurance companies better than average, average, and worse than average. Learn more about my reviews here.